Job Overview
An Assistant Officer represents the Developer on handling customer interaction, following-up works progress and preparing administrative documents .
Responsibilities
- Maintain the brand name of the company during handover and beyond.
- Deploy in all projects and work within the guidance of handover standard procedures.
- Perform pre-handover defects checking and handover of all newly built units and beyond.
- Assist in building a superior brand standard in all upcoming projects
- Handle defect enquiries and complaints from owners and residents.
- Ensure all defect rectification works are conducted in a timely manner.
- Ensure the company’s interest is protected at all times.
- Report to the management of all irregularities within the responsible area.
- Assist on any ah-hoc tasks as required by the department.
- Perform any other duties as assigned.
Requirements
- Diploma or higher qualification in Property Management, Real Estate, Building Services, Customer Services or related disciplines.
- Minimum 1 year of relevant experience in property handover or customer service.
- Excellent time management skills.
- Able to work independently and under pressure.
- Abilities to interact with co-workers and customers in a flexible, proactive and efficient manner.