Who we are looking for
State Street Alpha brings together our clients’ chose of real-time data and intelligence across the investment cycle to help them make better decisions and deliver growth for their clients. Alpha gives clients access to the complete investment cycle with the power of chose. We are the partner who can help them streamline and improve their day-to-day operations – freeing them to focus on innovation and growth.
The State Street Alpha client implementation team is looking for a qualified leader with strong experience in project management, analysis, system flows and business architecture to execute client implementations of the industry’s first ever front-to-back client servicing platform. The successful candidate will lead & collaborate across State Street & Charles River products and services, who represents the STT enterprise culture traits and behaviors in order to deliver the Alpha solution to our clients. The candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements.
The State Street Alpha client implementation team is looking for a qualified leader with strong experience in project management, analysis, system flows and business architecture to execute client implementations of the industry’s first ever front-to-back client servicing platform. The successful candidate will lead & collaborate across State Street & Charles River products and services, who represents the STT enterprise culture traits and behaviors in order to deliver the Alpha solution to our clients. The candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements.
Why this role is important to us
The team you will be joining is a part of a global, cross-divisional group supporting State Street Alpha. State Street Alpha redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment life-cycle. State Street Alpha is the market leading, first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.
What you will be responsible for
As Alpha Implementation Manager you will:
- Work in a leadership role on client facing Alpha implementation programs.
- Participate in the client solution design (operational processes as well as system functionality), conversion approach, implementation plan, go-live, and post-go-live activities for converting clients onto State Street’s Front to Back servicing platform
- Manage the definition of services, service level agreements, in/out scope discussions, and change control items with the client and internal stakeholders
- Take responsibility for overseeing and managing significant elements or phases of a client implementation program.
- Plan and proactively monitoring its progress resolving issues and initiating appropriate corrective action with the relevant teams
- Support the Client Implementation Executive in ensuring on timely delivery of the program
- Make decisions and recommendations to the Client Implementation Executive and the Client to manage and ensure the successful delivery of the program plan
- Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose.
- Support capturing of business requirements, reaching agreement on Target Operating Models
- Supporting the Client Implementation Executive in managing risk to the program's successful outcome and change control process
- Ensuring the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements
- Supporting the Client Implementation Executive and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan
- Reporting the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committees
What we value
State Street considers all disciplines when hiring for a job and seeks out candidates who demonstrate the following:
- Leadership and ability to bring together teams across different levels and disciplines within the organization
- A willingness to drive resolutions & own outcomes
- Strong critical thinking, problem solving, decision making and relationship management skills
- Experience in managing large scale, multi-location projects, across multiple business lines and corporate functions
- The Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community
- Experience integrating with other industry software providers to promote platform interoperability
- Strong problem solving and project management skills
- Ability to work in a fast-paced, deadline orientated, globally structured team-based environment
Education & Preferred Qualifications
- Bachelor’s degree or above.
- 10+ years of financial industry experience across front office functionality along with middle (IBOR) and back office systems, services and data domains
- In depth knowledge across all asset types and types of accounting data (Fixed Income, Derivatives, Forwards, Cash, Equities, Futures, Positions, Settlements, General Ledger, NAV etc.)
- Strong experience working with data management systems, integration of investment accounting and back-office data from industry providers and business process engineering.
- Prior experience leading/participating on large scale software implementation projects, data services buildout, client conversions and onboarding efforts in the financial industry
- Good working knowledge of data structures within Aladdin, CRIMS or other Front Office Service Provider platforms desired
- Good working knowledge of Data Governance, Cataloging, Quality, and Lineage processes and tools desired
- Effective communicator – can summarize succinctly and can provide details when needed
- Team oriented – capable of working in a high-performance global setting
- Detail oriented and strong sense of responsibility
- Strong Microsoft Office skills especially in Excel, Word, PowerPoint, Visio
- Knowledge and working experience of Snowflake, SQL, BI Tools, and Front Office trading platforms are all an advantage.
- Knowledge of Agile Methodology and tools (i.e. JIRA, Rally, RTC) a plus
- Flexible and can adapt easily to changing/evolving role requirements
- Self-motivated and able to influence others