Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

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Role:

We are seeking a highly motivated, strategic, and experienced Account Director to lead key client relationships and drive outstanding campaign execution. This role is pivotal in ensuring client satisfaction, fostering account growth, and contributing to the overall success of our agency. You will serve as the primary strategic partner for your clients, translating their business objectives into compelling advertising solutions.

Key responsibility ：

Client Relationship Management:

• Serve as the senior point of contact for key clients, building strong, trusting, and long-lasting relationships.
• Proactively identify client needs and opportunities for account growth.
• Manage client expectations, ensuring effective communication and problem-solving.

Campaign Execution & Management:

• Oversee the end-to-end execution of advertising campaigns across various channels.
• Ensure projects are delivered on time, within budget, and to the highest quality standards.
• Collaborate closely with internal creative, planning, media, and production teams to ensure seamless workflow and delivery.

Team Leadership & Mentorship:

• Lead, mentor, and motivate a team of account professionals, fostering their professional development and ensuring high performance.
• Effectively delegate tasks and manage team workload.

Requirements:

• Bachelor’s degree in Advertising, Business, Marketing, or a related field .
• Minimum 7+ years of experience in an Account Management/Client Servicing role within an advertising agency.
• Excellent written and verbal communication skills in English and Chinese is a must.
• Proven Experience in Branding & Campaign Development is a must.
• APAC Scope Working Experience is a plus.
• Lifestyle/Sports Client Experience is a plus.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation abilities with strong interpersonal and relationship-building skills.
• Results-driven with a focus on achieving KPIs.
• Ability to manage multiple priorities and deadlines.

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.