公司描述
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Abercrombie&Fitch Co.是一家全球性的、以数字技术为主导的全渠道服装和配饰专业零售商，为千禧一代的年轻人们乃至儿童提供符合生活方式需求的服装和配饰。
该公司经营着包括Abercrombie&Fitch、YPB、Abercrombie kids、Hollister和Gilly Hicks的多个品牌，每个品牌都致力于提供高质量和高舒适度的产品，以助力全球消费者成为更好的自己。Abercrombie&Fitch Co.在北美、欧洲、亚洲和中东经营着不同品牌的750多家门店，以及电子商务网站Abercrombie.com、Abercrombie kids.com和hollisterco.com。
在Abercrombie&Fitch Co.，我们以目标为导向、以人为本。我们提供公平的薪酬和福利待遇，包括灵活办公和有竞争力的带薪休假、培训机会和团建活动，以及各种联合资源小组、志愿者机会和额外休假，以便回馈我们的全球社区。
职位描述
[职位介绍]
我们期望性格开朗、有时尚触觉和乐于助人的品牌代表。他/她们能透过与顾客亲切真诚的对话，在店内营造和谐温暖的购物体验，以确保顾客至上的理念。通过在店铺里为顾客展现关怀、自信和积极互动的一面，并能够成功带来最优质的顾客服务，顺利为公司带来业绩。
[你将会胜任]
顾客至上
提供优质顾客服务。
使用积极正面的语调和身体语言与每一位顾客友好地打招呼。
宣扬品牌文化
每次与同事或顾客交流时，坚持品牌的文化与价值，以及品牌宗旨。
确保我们的店铺环境是友好的，包容且多元化的。
充份了解我们的产品
能自如地与顾客介绍当季服装系列，推荐产品，协助顾客配搭以增加他们的购买量。
透过向顾客介绍我们产品不同的质量细节、尺寸和物料，来解释产品背后的价值。
具备高效率的工作表现
确保收银处及试身室的流程运作顺畅无误，与顾客积极地交流，同时为他们带来优质的购物体验。
The Job
The Abercrombie associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You’ll Do
Customer Experience
Store Presentation and Sales Floor
Communication
Asset Protection and Shrink
Policies and Procedures
Training and Development
[工作时间要求]
• 8am-11pm之间
• 每天8小時
• 每星期工作5天
• 弹性工作时间
Working Hours Requirements
• Between 8am-11pm
• 8 hours per day
• Work 5 days a week
• Flexible working hours
职位要求
[职位要求]
性格开朗 风格时尚 乐于助人 善于沟通
What it Takes
Cheerful
Stylish
Helpful
Strong Communication
其他信息
你要做什么
提供卓越的客户体验以推动销售
良好的沟通
带领员工维护卖场商品陈设
资产保护与防损
遵守政策和程序
监督仓库工作任务
What You’ll Do
Delivers Excellence in Customer Experience to Drive Sales
Communication
Leads Associates in Maintaining Salesfloor Presentation
Asset Protection and Shrink
Policies and Procedures Adherence
Oversees Stockroom Organization
发现更多工作相关内容请关注微博@workat_anfhco
该职位的任何工作机会都可能取决于申请人是否办理了适用的工作申请手续。公司可能会联系你，并需要你协助提供一些文件。
Abercrombie & Fitch Co.是一家奉行平等机会/平权法案的雇主
See what it’s like to work at Abercrombie & Fitch and Hollister - follow us on Weibo @workat_anfhco
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer